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Let South African customers fall in love with Lovol in 60 days
Seetao 2021-08-30 11:13
  • Lovol FR510E2-HD mining excavator has stronger power output, greatly improved quality stability, and better coordination of crushing
  • Energy-saving, fuel-efficient, large horsepower, stable output and high efficiency, which is like a fish in water in a large chromium mining area like Zimbabwe
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As the global epidemic eased slightly, southern Africa ushered in the third wave of epidemic peaks. In July, the number of infections in South Africa reached more than 20,000 people in a single day, and Zimbabwe added more than 2,000 people in a single day. However, Lovol Construction Machinery Overseas Marketing Manager Song went retrograde, with the goal of opening channels and getting orders, he resolutely chose to visit South Africa.

At the beginning of June, after a day and night of long-distance flights and exhausted boats and vehicles, Manager Song finally set foot on the land of Africa. The first stop of this trip is Zimbabwe. The region is rich in natural resources such as gold, chromium-nickel, diamonds, iron ore and coal. Major mining areas in Zimbabwe.

Under the sun, the land of Zimbabwe is golden, full of primitive enthusiasm and simplicity. However, the outbreak of the epidemic has shrouded this originally vibrant place with a trace of silence. But Manager Song and local agents still rush to the construction sites of major construction sites every day.

In order to speed up product promotion, Manager Song and the agent team started a 7*24 full-staff marketing model, striving to speed up customer visits and communication within a limited time, and improve the efficiency of the order. At the same time, the service team is divided into two groups. On the one hand, it speeds up the assembly and debugging of new equipment, and on the other hand, it carries out customer service and care activities to strengthen interaction with users.

In mine mining, due to the harsh environment and heavy-duty working conditions, local customers mostly favor products with strong power, low failure rate, good after-sales service, and timely supply of accessories when it comes to equipment selection. In order to meet customer needs, Mr. Song introduced the Lovol FR510E2-HD excavator to the customer. As a new product for mining excavators launched this year, it is a new upgrade and optimization based on the E series. This product can better serve mine users, especially for large chrome mining areas like Zimbabwe. The product power output is stronger, the quality stability is greatly improved, and the crushing coordination is better, which fully meets the customer's expectations.

Large-scale chrome ore mining is different from ordinary operations. The equipment is basically in working condition 24 hours a day. In order to ensure the normal operation of the equipment, Lovol agents send professional after-sales service engineers to provide comprehensive product debugging, use, maintenance, and maintenance. Training and guidance provide a full range of service support for customers to create benefits.

"Lovol mining excavator, energy-saving, fuel-efficient, large horsepower, stable output and high efficiency." The local large customer gave this evaluation after trial. As the operating efficiency is improved, the user's cost is reduced. This is also an important reason why Zimbabwean mine owners favor Lovol construction machinery products.

In this way, one step at a time, within two months, Manager Song and the agent team took one major customer order after another, laying the foundation for local market development and service system establishment. Editor/Sang Xiaomei

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