Humanities
XCMG Pei Ruiji: the sweeping monk in the depths of the mine
Seetao 2022-05-11 19:00
  • Pei Ruiji is a service guarantee expert of XCMG, and his enthusiasm for work remains unchanged
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Pei Ruiji, who officially became an after-sales service engineer of XCMG mining machines in 2018, went deep into the roof of the world at an altitude of 5,300 meters, and stayed for 2 years. Including the "Shenzhou No. 1 Excavator" 700-ton hydraulic excavator, with high technology and good reputation, it is a "sweeping monk" type of XCMG service guarantee.

sit on the hot and cold bench

The mining area is generally far away from people and in the deep mountains. For him, the quiet and boring service work is not a "cold bench", but an opportunity to strengthen his own "cultivation".

Pei Ruiji, who majored in automobile inspection and maintenance, has a soft spot for studying mechanical technology. In September 2021, when the overseas epidemic was raging, he chose to go to the South Asian market and become an overseas mine service engineer.

XCMG mining dump trucks serve in South Asia mining area

Here, his job is to be responsible for the routine services of XCMG mining dump trucks: maintenance, operation training, etc., such as small bolts, oil pipes, clamps and various liquid levels, etc., and large chassis parts and working devices are all must-check items. Pei Ruiji's goal is to always keep XCMG equipment in the best operating condition.

"Climate environment and mine type will affect equipment performance. Plateaus need to overcome the impact of pressure on equipment engines. Iron ore wears more work equipment than coal mines. Drivers' operating habits are also factors that affect equipment attendance..." Rich experience told For Pei Ruiji, only by "perfecting daily work" can you truly sit on the "cold bench" in the eyes of others and improve yourself.

Hidden merit and fame

A customer complained that the starter relay of the mine car engine was located in a hidden and small space, and maintenance was time-consuming and laborious. After hearing this, Pei Ruiji kept thinking about this problem, "We cannot affect XCMG's international 'signboard' because of an inconspicuous problem." After thinking hard, he fed back the solution to the company's technical department. After being adopted, it greatly reduced the troubleshooting time and was recognized by customers. Combining the learned skills and maintenance experience, Pei Ruiji made many creative suggestions for product improvement, and successively won the honorary titles of the company's "improvement star" and "lean improvement star". "You have to think from the customer's point of view, these are all things that should be, not worth mentioning."

Pei Ruiji knows that learning English well can better serve overseas projects. When he first arrived in South Asia, Pei Ruiji could only use his hands to express or rely on simple English words. Realizing his shortcomings, he used his spare time to make up for his spoken English and made continuous breakthroughs. After half a year, he became an "international service talent". Another label on his life profile.

Sitting on a hot "cold bench" is a pursuit of work; hiding merit and fame is an attitude towards life.

"Only by shining brightly in one's own post, taking on one's own mission, and reflecting one's own value, can we help the company go further and more steadily." No matter where he is, Pei Ruiji's professional dedication and pursuit of perfection will always remain the same. , which may be the secret of his "consummate skill" in service technology. Editor/He Yuting

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