Being responsible for what you do and doing what you do well are the standards and core requirements for the executive power of every Shantui employee. The Shantui service staff in Xinjiang express this spirit incisively and vividly on this vast land.

Recently, another SD34-G National IV bulldozer was successfully delivered in the Xinjiang region. The reason why this customer from Xinjiang resolutely chose the Shantui brand among many competing products was because of the outstanding quality of Shantui products. Not only has the performance after the upgrade been personalized, but it also meets the needs of long-term operations in the mining area. .

Customer satisfaction is our aim. For every new machine delivered to the customer, Shantui's service staff put all their energy into it. The delivery of a new machine is also the birth of a new work, and no mistakes are allowed. Because every Shantui employee is well aware of the seriousness of R&D and innovation, and also understands the efforts in the production process, so they must not slack in the delivery process. In order to do a good job in the delivery service of SD34-G, the Shantui service team stationed in the Xinjiang area began to assemble various parts of the equipment at 6:00 a.m. local time according to the requirements of the customer in the mining area. 

The basic assembly work has been completed, and then Shantui service personnel began to carry out equipment delivery training for relevant operators in the mining area. The bulldozers of the fourth country have strict quality improvement compared with the equipment of the third country. The service personnel told the operator that the engine fuel tank of the equipment must be filled with diesel that meets the GB19147-2016 National VI standard, so that the equipment can be used better. In addition, Shantui designated oil products should be used throughout the life cycle of National IV equipment. It is strictly forbidden to mix different types of oil products. Engine oil replacement should use CK-4 and above grade oil products. It is best not to use low-grade engine oil, etc. No big or small one by one guidance in place.

The whole handover process was watched by the equipment owner who was always paying attention. Seeing that Shantui has such a dedicated service, regardless of the time of day or night, regardless of the invasion of the wind and snow, with a "hard work" that is fully responsible for the work, as a customer, in addition to rest assured of the equipment of Shantui, or rest assured. The customer said: The most convincing thing is Shantui's service. As long as there are Shantui service personnel, the equipment performance will be fully displayed.

Adhering to the core value that customer satisfaction is our purpose, every Shantui service person strives to do their work to the extreme. They integrate their responsibilities into every hot spot, greet customers' praise with a smile, and tell customers what the real Shantui is. Push service, fast, accurate and firm! Editor / Zhao E