There is an open-pit coal mine in the boundless Gobi Desert deep in the northwest. Dozens of XCMG mine trucks shuttle back and forth, with strong power, leading performance and stable quality, taking on the heavy responsibility of mine transportation.

Market recognition, strength out of the circle

"XCMG mining machinery has exceeded our expectations." Manager Yang, who contracted the mine project, said, "Open-pit mine mining and transportation equipment must maintain high-quality operating efficiency to meet the mine's production and operation. The daily operating hours of XCMG equipment can be as high as 20 more than an hour."

At present, there are multiple construction teams in the mining area where Manager Yang works, and each construction team has about 15 sets of equipment, including auxiliary graders, sprinklers, fuel trucks and other equipment.

"At present, my construction team is almost all XCMG's equipment. Compared with a few years ago, it is simply earth-shaking." Manager Yang said excitedly, "You know, we only bought the first domestic equipment in our mine in 2015. It is XCMG large-scale mining excavator. But this attempt has given us a new understanding of domestic brands. It turns out that XCMG’s equipment performance and efficiency have surpassed foreign brands. It is also from this time that domestic brands represented by XCMG The equipment began to enter the mine in an all-round way."

Since then, Manager Yang's coal mine has started to conduct many market researches and on-the-spot investigations on domestic mining equipment represented by XCMG. In the year of the investigation, the mine successively purchased XCMG 75-125-ton mining excavators and supporting mining dump trucks.

Quality service, two-wheel drive

According to the statistics of the mining area, the loading efficiency and operating comfort of XCMG mining excavators are completely comparable to foreign brands when a truckload of stones is also loaded. "It is easier for the operator to do the work, and the labor intensity of the driver has also been reduced; the overall scale and efficiency of XCMG mining excavator loading every day are also more outstanding. Mine is all about efficiency and workload, XCMG mining excavator The machine is definitely the benchmark of the mine.” Regarding this, Manager Yang drew a conclusion with the data.

Not only is the operation fast, but the quality and stability of XCMG mining excavators also won the praise of Manager Yang. From the delivery of the first equipment to the present, the dozens of XCMG mining excavators and mining dump trucks that Manager Yang has managed and used have not only been out of the factory during the warranty period, but have been operated continuously for more than 20 hours a day. Any problem, the quality outside the warranty period is still rock solid.

Although it has the quality of gold, XCMG Mining Machinery has not slack in service. Going deep into the mining area, XCMG Mining Machinery moved the "service guarantee network" to the customer's door, and set up a 24-hour maintenance service point and spare parts warehouse in the mining area. "With the strong support of XCMG's after-sales engineers, we have cultivated professional equipment maintenance engineers in the mining area. This point-to-point one-stop butler service can respond positively at the first time, minimize the downtime rate, and better Ensuring high attendance of equipment.”

In the view of Manager Yang, XCMG mining excavators and mine trucks can be described as perfect in terms of cost performance, quality and efficiency. It is precisely this kind of good experience that continues to be brought to customers that makes XCMG the most shining domestic brand in the mine construction in Northwest China.Editor/Ma Xue