In the border of Inner Mongolia, in the hinterland of Xinjiang, the sky is vast and a large number of projects are about to start. Since March, the Shantui large tonnage loader - L76-G, has been showcasing its skills and galloping on this vast land!
Clear advantages, winning the bid in one fell swoop. Inner Mongolia Autonomous Region has vast territory and abundant mineral resources, and has always been a must-have place for construction machinery manufacturers. For the procurement of large-tonnage equipment, customers started selecting models before the year and compared the product parameters of each manufacturer. After the year, they conducted on-site inspections of each manufacturer, conducted test drives on the equipment they planned to purchase, and conducted actual operations, including performance comparison, operation comparison, and price comparison After a series of rigorous screening, such as comparing after-sales maintenance policies, the Shantui L76-G large tonnage loader ultimately won the favor of customers with its novel appearance, solid quality reliability, and excellent performance. It ordered 10 Shantui L76-G loaders in one go.
Fully meet customer needs. After the order was placed, the customer put forward new requirements based on the on-site working conditions: the bucket teeth must have good wear resistance, and the exposed high-temperature components of the engine must be insulated. The customer's request is a command! The R&D personnel actively responded by designing specialized buckets for customers, equipped with bucket teeth, gear sleeves, and wear-resistant plates that are used for excavator buckets, doubling the wear resistance performance; For the high-temperature components of the engine, we have specially customized thermal insulation protective sleeves. Due to the short construction period, Shantui Company has sent a dedicated person to closely monitor the entire process. After verification and confirmation, it is ensured that the installation is completed before departure and the entire machine is smoothly delivered to the customer's hands.
Enter the equipment and showcase your skills. Among the ten equipment delivered in this batch, seven are engaged in site leveling, shoveling and loading, surface stripping, and dumping operations in large open-pit coal mines in Xinjiang, and three are engaged in shoveling and loading operations in open-pit coal mines in Inner Mongolia. Since the arrival of the equipment, the attendance rate has been very high, with an average daily working time of over 20 hours. As of July, all equipment has exceeded 2000 hours, with a maximum of over 2300 hours.
Stay tuned for service and worry free future. In order to better create value for customers with the L76-G loader, Shantui's after-sales service department has dispatched dedicated vehicles to provide services, truly achieving fast, accurate, and stable results. Whether it is daily maintenance or problem handling, we are very proactive and utilize the gap between customer downtime and rest to ensure high equipment attendance. At the same time, the feedback and suggestions provided by customers regarding the vehicle model during actual use are carefully collected and organized, and timely feedback is provided to the R&D department for rectification until customers are satisfied. We truly care for customers all the time and everywhere, so that customers can use the car without any worries.
Fuel efficient, additional orders. After several months of use, the customer is very satisfied with the usage, with high overall efficiency and low fuel consumption. According to Captain Wang's calculation, the average fuel consumption is 16.8L/H, far exceeding their expectations. So when our R&D and after-sales personnel visited the site, the team leader happily said to us, "A 7-ton forklift, a 5-ton fuel consumption, this batch of equipment is really the right purchase! I need to report and add a few more!" The customer spoke like a mountain, and we will definitely follow closely! Quickly, after improvement and optimization, two L76-G machines entered the market as scheduled, and the commonly used spare parts included randomly also surprised customers and praised them repeatedly!
Word of mouth is passed down and unstoppable. Up to now, more than ten L76-G loaders have opened up territories for customers in mines in Inner Mongolia and Xinjiang. When the customer talks about Shantui's loader, they always praise it endlessly. The customer says, "If there are several nearby mines that want to buy forklifts again, I will also advertise Shantui for free and tell them that buying a Shantui with a forklift is the right thing, Shantui forklift, Axey
Gold cups and silver cups are not as good as customers' word-of-mouth. Customers' promotion is our greatest success! Nowadays, L76-G loaders are not only showcasing their skills in Xinjiang, Inner Mongolia and other places, but also blooming everywhere in the vast land of our motherland, with continuous orders and unstoppable momentum!! Editor/Zhao E
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