Shantui DH17 series full hydraulic bulldozer is based on the resource synergy advantage of Shandong Heavy Industry Group, inherits the excellent quality of Shantui's focus on bulldozers for more than 40 years, and is a high-tech product launched in response to customer needs. It has won 2 national invention patents and 3 national utility model patents. . After several years of upgrading and upgrading, it has been increasingly favored by domestic and foreign users, and its market share has steadily increased.

According to industry data, in 2019, a total of 19 DH17 bulldozers were sold in the Northeast Jilin region; as of 2020, 84 DH17 bulldozers have been sold. A doubling growth rate of more than 4 times was achieved within one year. How does Shantui DH17 bulldozer realize the Jedi counterattack? Where are the advantages of this product?

Pay the most attention to customer needs to make construction easier

Jilin is located in the northeast of my country. The annual snowfall is relatively large, and the soil is mostly black clay. The customer starts construction every year when the snow just begins to melt. The soil is muddy and the construction environment is very harsh. Refueling vehicles cannot enter the construction site. Refueling can only support continuous work for 10-11 hours, and the endurance is short; the engine is not easy to start in cold and bad weather, the ship-shaped crawler vibrates greatly, and the flatness is poor when pushing clay, which brings great trouble to customers. This series of problems directly affected the market share of the DH17 series of products, and is also the fundamental reason why customers did not buy it in 2019.

In response to this situation, the company immediately sent a research team composed of design engineers, sales personnel and after-sales service personnel to Jilin. Under the cold weather, they observed the local construction situation in detail on the construction line and conducted discussions with local customers. After many communications, after a week of site construction site investigation, the plan was formulated, and the design of special products for increasing the fuel tank was completed within one month.

The soldiers are very fast. Within two months from design to production, 8 DH17-C2 LGP bulldozers were put on the market and they were favored by Jilin customers. The fuel tank has been enlarged to 360L, achieving a 14-hour long battery life; standard 810mm single-teeth track, high flatness when pushing clay earthwork; equipped with the engine air intake heating function, which solves the problem of the engine in cold and bad weather Startup problem.

It is Shantui's solemn promise to pay attention to customer needs, respond immediately, and satisfy customers. In the first quarter of 2020, Shantui's bulldozer share in Jilin area exceeded 70% for the first time, reaching 85.7%, of which DH17 series full hydraulic bulldozers accounted for 90% of the total sales.

Pay the most attention to customer value, more efficient, energy-saving and cost-effective

Following the "Customer Care" service team team in Shantui Jilin area, we came to the construction site of the Changchun Xinglongshan Free Trade Zone project where the DH17 bulldozer is under construction. I met the famous local cold boss in Changchun who contracted this project.

Boss Leng used to be a bulldozer driver. In 2009, he purchased 3 Taishantui SD16 and started contracting projects. He accumulated the first pot of gold in his life and achieved the current worth of ten million.

The Shantui DH17 we are using is powerful and has the highest operating efficiency of the same grade. The maximum power of the power mode engine is 162KW, which is 22KW higher than other manufacturers' products, and its work efficiency is also 20% higher than other manufacturers' products. "In the interview, boss Leng said: "After data analysis and on-site verification, a piece of equipment can bring me 1,500 to 2,000 yuan a day. "

Shantui DH17 series full hydraulic bulldozers are upgraded through intelligent control and have more powerful functions. Equipped with Weichai WP7 electronically controlled engine that meets the national stage III emission requirements of non-road machinery, while maintaining high operating efficiency, fuel consumption is reduced by 10%, and maintenance efficiency is more than 10% higher. The noise can be reduced to 76 decibels, which is 15% lower than that of the main competitors; tightly sealed, it can achieve a positive pressure of 45Pa, and the cooling and heating efficiency is 15% higher than that of the main competitors; super long battery life, filling a tank of oil can meet at least 14 hours.

At present, Lengdong's projects include municipal road engineering, earthwork engineering, and machinery and equipment leasing business. There are more than 30 sets of various construction machinery and equipment. Among them, there are 16 Shantui bulldozers and 3 Shantui road rollers. Boss Leng said that the reason for unswervingly choosing Shantui's products is because Shantui's products continuously bring value and wealth to customers.

Pay the most attention to customer service, so that construction has no worries

While following a visit with the service team in Jilin area, we interviewed boss Yao who was constructing an earthwork project in Changchun.

In May of last year, he purchased a bulldozer from a certain company with zero down payment. It felt like he was taking advantage of it. However, after using it for more than half a year, he was very dissatisfied, with constant problems, high fuel consumption, and slow service because he could not solve the essential problems of the product. Very disappointed with this equipment. Under the explanation of the marketing staff, he made up his mind to purchase Shantui equipment with better performance, more stable quality and higher efficiency, and then two DH17 Shantui bulldozers were delivered smoothly.

Boss Yao has a lot of doubts about equipment quality and after-sales service, and is harsh, which is hardly ever encountered by our service personnel. This winter, after Boss Yao returned home from the construction site, he called for service calls in the middle of the night to request service personnel to go to the construction site for maintenance, so that the next day's construction period could not be delayed. At around three in the morning, our service staff drove to the construction site for more than an hour and worked continuously for more than 3 hours at minus 20 degrees. When they came back, our service staff suffered from frostbite. That is to say, that service touched the Tiehan's tenderness of the Northeast people, verified that Shantui's services were not empty words at all times, and also confirmed Shantui's confidence and determination to take customer satisfaction as its purpose, and changed his understanding and determination of Shantui. attitude. On his recommendation, several partners around him successively purchased 7 Shantui DH17 bulldozers.

Now, Shantui bulldozer models, versions, and models are available. Shantui pays attention to customer needs, continuously improves product performance, and timely follow-up after-sales service is timely and thoughtful. "Boss Yao told us, "Bulldozers are not ordinary consumer goods. After buying a piece of equipment, many users may not change to another brand for a long time." Therefore, what a company sells to customers is not just a product, but more of a quality and service. "

Shantui carries out the "Customer Care" activity every year, traveling hundreds of thousands of kilometers across the country, inspecting equipment free of charge, giving Shantui filter elements and other gift packages, designing personalized maintenance and repair plans for users, and comprehensively improving the work of the equipment Efficiency and service life; In addition, implement one item one code management to protect consumer rights and brand reputation from being infringed. Shantui solemnly promises to respond within 15 minutes, arrive at the scene in 2 hours, and solve problems within 24 hours, so that customers can operate more comfortably, repair and maintain, and have more confidence in efficient construction.

Shantui DH17 series bulldozers dominate the market, and their advantages are reflected in their perfect performance: the vehicle has leading intelligent control levels, more powerful functions, higher efficiency, and more fuel-efficient; comprehensively upgraded driving, more comfortable driving; simpler and easier maintenance , High efficiency, represents the highest level of China's full hydraulic bulldozer products.

Shantui DH17 series bulldozers are unique in the industry, and their advantages are reflected in their strong corporate strength: relying on the advantages of Shandong Heavy Industry Group’s collaborative resources, with the help of Weichai Powertrain, Linde Hydraulics, Weichai Transmission and Control, and key construction machinery parts and other unique With the advantage of the gold industry chain, relying on the R&D platform of the national technology center, it has the R&D strength of the national technology center and has the most complete service network layout. Many advantages are not comparable to other companies.

Make construction easier. Shantui has maintained the highest user satisfaction level in the industry for more than 20 consecutive years, and its bulldozer has ranked first in global production and sales for 17 consecutive years. The advantages of Shantui's products are reflected in the service concept of "most attention to customer needs and most attention to customer service", and customer satisfaction is the development purpose of the company. In short, Shantui is synonymous with bulldozers and the pride of national brands. Choose Shantui, choose the future. Editor/Xing Wentao