Qiu Wenhong, General Manager of Equipment Department of New Zealand J Company. His enthusiasm for Shantui Huang began in 2015, year after year, through tacit cooperation with Shantui, he has gradually expanded his company into an agent of Shantui in New Zealand.
Recalling the first cooperation between the two parties in 2015, Mr. Qiu recalled: “It was a great product, a bulldozer with very stable working performance.” At that time, the New Zealand market was basically dominated by equipment such as Caterpillar and Liebherr. As a Chinese, he very much hopes to see Chinese brand products in the New Zealand market. The appearance of Shantui bulldozers brought him a glimmer of light. Shantui's products are of great quality, easy to maintain, and super cost-effective, which deeply captured his heart.
With the continuous development of the local real estate industry in New Zealand, Mr. Qiu and his team are seeing business opportunities and are participating in more and more projects. In 2018, Mr. Qiu established his own company: New Zealand J Company, and the series of Shantui products they own is also growing. In 2020, Qiu's Shantui equipment includes two full-hydraulic bulldozers DH13C and DH17, SR10, SR12, SR08 and SRD04 and other types of road rollers, and a SG14 type grader. There are a total of more than 20 Shantui equipment.
The development of the company has not always been smooth sailing. At the beginning of 2020, during the use of equipment, users put forward improvements to the front and rear mudguards of the roller in response to the local ultra-clay conditions and safety requirements during construction. At that time, the factory had not resumed work during the epidemic. Very anxious. After receiving the agency information, the US-Australian business department of Shantou Export Company immediately reported the problem to the business department and research institute of the No. 2 OEM. After several emergency video conferences, Shantui formulated a solution and improvement plan in a timely manner according to the needs of users. The problem was finally solved. For the sake of insurance, Shantui has not prepared for a rainy day, and additionally configured an emergency stop switch for the equipment. During the period of improved use, the stable working performance of Shantui rollers and the timeliness of the equipment improvement plan met the needs of users' working conditions and won praise from users.
"They have always been able to provide excellent product support. No matter which model of equipment, we can always get a good service. Shantui has assigned an experienced service staff to us, and we can coordinate and solve any problems at any time. , Their spare parts supply is also very fast. At present, we have established Shantui spare parts warehouse. If the spare parts needed by Curry are not available, the factory will ship them by air, and we can arrive here as soon as possible without delaying the customer’s construction period. "Mr Qiu replied with satisfaction.
Mr. Qiu also added that "the Shantui brand can bring more potential commercial value to the agency." Shantui's brand is currently developing rapidly. Relying on Shandong Heavy Industry Group and supporting the advantages of the group's gold industry chain, it has comprehensively developed comprehensive engineering supporting services integrating push, road, installation, excavation and transportation, and in-depth analysis of pure product demand. Provide integrated supporting construction plan. For Shantui agency, this can not only create business relationships that maintain high-quality performance, but also bring changes and innovations to business relationships.
It is precisely because of the diversity of Shantui construction machinery and the excellent local service team that Mr. Qiu’s company has initially reached an intentional purchase contract for more than 30 equipment in the last few months of 2020, adding one more to the growth of the agency. Bring the firewood.
After the New Year, with the further stabilization of the epidemic, local construction in New Zealand will gradually recover. With the high-quality completion of these construction projects participated by Shantui Machinery, Shantui products will further expand their influence in overseas markets and play a more important role as a national brand. See Editor of Daowang Machinery Column/Ge Siyu
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