Dubai-based logistics solutions and technology provider Lyve recently launched a cross-border delivery service from the UAE to Saudi Arabia. This is the first service of the service, enabling e-commerce companies to ship goods between the two countries .

In a conversation with logistics news ME, Ian Caron, senior director of non-food logistics at Lyve, explained the reason for introducing the solution: "The growing demand of our existing and new customer base requires us to support their delivery on this channel. One of them. The main factor in extending the delivery solution from the UAE to Saudi Arabia. "Just listening to the recurring pain points encountered by most companies on this particular delivery route prompted us to develop a simple and seamless door-to-door Door solutions focus on reducing any customs and other potential shipping delays. This is a simple four-step process, from collection, documentation, customs clearance and delivery to the final consumer, and is handled 100% on behalf of our customers. He added: "The confidence expressed by our customers and their expectations of our e-commerce team proves that providing reliable services at reasonable prices is a formula for success. This preserves the work cooperation with our customers and expands it to other markets. "

build new business

Cross-border services have gradually become an important part of the e-commerce field because it provides multiple benefits. Expanding the customer base and opening up new markets can increase sales, while helping companies understand the needs of different markets-which may lead to the creation of new products and business development. "By ensuring that products are no longer stored in the warehouse for a long time, cross-border delivery can also save inventory costs and increase profits," Ian pointed out. Since its launch, the service has been well received by the market, and Lyve will soon expand the service to the entire region. Ian revealed: "We plan to first establish delivery solutions in other Gulf Cooperation Council countries before dealing with the Middle East and North Africa, and eventually go global-in sync with our current global office expansion."

At present, Lyve's focus is to provide small e-commerce companies in Saudi Arabia with the most convenient process on the market. Lyve's cross-border delivery solutions stand out because of its competitive prices and flexible payment methods, no minimum order commitments and easy booking, barrier-free documentation and reduced customs delays, as well as daily schedules and fast delivery. Ian added: “Lyve combines highly competitive prices in the market with prepaid or cash on delivery options to encourage SMEs to enter the Saudi market. We also ensure that there is no minimum order requirement for transportation-making it easier for small businesses to send to Saudi Arabia. Customer commitment. The solution allows Lyve's e-commerce customers to ship goods to Saudi Arabia every day and deliver the goods to the customer within three to six working days.

The booming e-commerce market

Lyve’s motivation comes from the booming e-commerce in the region, which flourished during the pandemic. Blockade became a catalyst for new purchases, and more and more customers turned to online shopping. Ian said: “In 2020, up to 80% of young Arabs regularly shop online, compared with 71% in 2019. E-commerce sales in the Middle East and North Africa are expected to reach 48.6 billion U.S. dollars in 2022. And Egypt currently accounts for more than 80% of the entire e-commerce market in the region.

"As for cross-border e-commerce, 66% of online shoppers in the Middle East made purchases outside the region. Fashion and beauty alone accounted for approximately $5 billion in the GCC market, and they happen to be the fastest growing in the region One of the e-commerce categories. Together with electronic products, household products and groceries, they account for 98% of e-commerce in the UAE and Saudi Arabia." The company has developed an ambitious plan to take advantage of this. , Telecommunications and banking companies have established contacts. Ian revealed: "Our growing synergy with major brands proves that, despite the booming business, our non-food logistics efforts domestically, regionally and globally are just a skinny."Editor/GongYan